Search a portfolio of open source knowledge management software, saas and cloud applications. This first release candidate adds a new rest api and we migrated from grunt to webpack. The phpmyfaq team is pleased to announce phpmyfaq 3. Here comes another vote in favor of phpkb knowledge base software. The top 10 free and open source knowledge management software. What is the best open source software for knowledge. Free open source windows knowledge management software. Our free knowledge base software gives you the tools to do everything you need for free. With spiceworks knowledge base, you can curate content by bookmarking articles from the rest of the spiceworks community and search your teams. Youll be able to use our cloud software to create an online knowledge base with all your businesss. Theres no denying that its important to have robust knowledge management software. Exercise full control over the viewership of your knowledge base.
The end result acts as a selfservice online repository of information hence, the. However i think the complete answer is that there isnt any good open source. Knowledge base software is an application your company can use to publish every article and document necessary for customers to solve problems themselves. Phpkb is an open source knowledge base software that can be pretty much anything you want it to be. After all, the more targeted your faq page is, the fewer calls your. Knowledge base software the definitive guide document360. Zendesk guide offers knowledge management software that is simple to customize and use as either an internal knowledge base, an it knowledge base, a support agentonly knowledge. Enable private sites or leave your content open for public view. Erfahre mehr uber kps knowledge management software onna. Knowledge base software phpkb is a knowledge base software that keeps information organized, accessible, and easy to manage for internal teams and external customers. An internal knowledge base can include faqs, troubleshooting guides, hr policies, and much more. Free open source knowledge management software sourceforge. Kbpedia is an opensource knowledge graph that combines seven leading public knowledge bases into an integrated and computable structure.
Zendesk guide offers a knowledge base that is simple to customize and use as either an internal knowledge base, an it knowledge base, an agentonly knowledge base or a customer facing. The first two software freeplane and freemind in this article are mind map software in which. Twiki is leading open source enterprise wiki and web application platform used by 50,000 small businesses, many fortune 500 companies, and millions of people. Hide or display different pages or folders of your knowledge. Building an open source personal knowledge base hacker noon. A customer support portal example in freshdesk source.
The world wide web largely has open source software at its core and resourcespace is proud to be among those supporting the cause. The knowledge base software is an application that helps you create, organize, and publish information about your product or service. Discover five great, free knowledge management solutions for small and midsize. We dont want to work with a knowledge base system for years just to hear that the vendor is discontinuing its services and that we are losing all of the information we have built. An open source knowledge base software can be used for a variety of reasons. Black ducks open source knowledgebase is the industrys most comprehensive database of open source project, license, and security information, sourced. New versions of the software should be released several times a quarter and even several times a. You wanted to use that product free of charge, you dont want to pay for it. When someone is asking about open source software there are only two possible reasons. As the name suggests, you can prepare a faq database using this freeware. Top open source knowledge base solutions knowledgeowl. Discover these top 10 free and open source knowledge management software and select the one that helps in meeting your organizations goals. Improve your teams efficiency through knowledge sharing. Developers are also interested in software that they can freely integrate into other.
Build and manage your knowledge base with exo platform knowledge management software. Github is home to over 40 million developers working together to host. I think user is right on the money about evernote product. The free version of proprofs knowledge base comes with unlimited knowledge bases, making it an easily scalable km solution. It is a webbased software, and must be run on a web server and accessed through a web browser. You wanted to use that product free of charge, you dont want to. Open source software is software where you can modify the code, but it isnt necessarily free of charge. Snipeit is a free and open source assetlicense management system with powerful builtin features.
Opensourcehelpdesk mit neuer knowledge base lanline. Snipeit is a free and open source asset license management system with powerful builtin features. Its a smart way to consolidate all of your teams knowledge in one place and get. Open source document management sytem developed in java, designed to collaborate and manage documents and contents at the enterprise level.
Bitrix24 offers open source knowledge base software for enterprise companies to small and mediumsized businesses and startups, and one thing they all have in common is the need to. Knowledge management software open source knowledge. In this article, i will cover 4 open source knowledge base software for windows. It is a webbased software, and must be run on a web server. We came to know about phpkb from this post on stackoverflow and bought it as recommended by julien and ricardo. And because its always available, customers and support agents can use this selfservice portal to find the right information whenever they need. Zendesk guide offers knowledge management software that is simple to customize and use as either an internal knowledge base, an it knowledge base, a support agentonly knowledge base, or a customer facing faq tool. Knowledgebase knowledge base is an online resource for professional security managers and those for whom security, while not being their fulltime. Business management software for internal knowledge management. Snipeit is very userfriendly, and is ideal for it operations.